Anthropic exec shares how she uses AI to help manage her team
Anthropic product executive Dianne Penn says the company's AI chatbot, Claude, has become part of her management toolkit.
Anthropic's product lead Dianne Penn says she uses Claude to help manage her team.Samuel Boivin/NurPhoto via Getty ImagesAnthropic product lead Dianne Penn says Claude helps her to be a more effective manager.Penn said on a recent podcast that she's shared her approach with fellow managers.
She said she has encouraged team members to use AI to have "better conversations with each other."Anthropic product executive Dianne Penn says artificial intelligence has become part of her management toolkit.Penn said on an episode of "Lenny's Podcast" released Sunday that Anthropic's flagship AI model, Claude, has helped her to become a more effective manager and that she has shared her approach with fellow managers at the company."
That's actually a thing that I've been sharing more with our managers, of okay, how do you actually use Claude to make you a better coach, because it's hard sometimes to find the right perfect words, and the models have a lot of perfect and right words," said Penn.Penn, who has served as Anthropic's head of product management for research and labs since 2023, said she has encouraged team members to use AI to have "better conversations with each other" and "be better managers.""I don't think it's necessarily just about raising the IQ of like experiences we build, but also I used it a lot and actually like prepping for how to have better conversations in the moment during like crucial conversations," she said.
Penn told podcast host Lenny Rachitsky that she loves the book, "Crucial Conversations: Tools for Talking When Stakes are High," and has created a custom Claude "skill" inspired by its lessons to help her prepare for certain workplace conversations."I actually have a skill that helps me figure out — am I going in the right level of detail given the situation at hand, and actually helping me be a better manager and better supporter for the team," she said.Penn described her use of Claude in these scenarios as "almost like individualized personalized
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